A customer failed to inform that I was going over an anhydrite screed and in fact he told me it was sand and cement at the time. He is now obviously denying this and it wasn't until I got the data sheet from the screed installer that I found out. The floor is now obviously blowing as it hasn't had the correct system used to prep the floor. I have told the customer that he should have give me the right information and that I take no responsibility for the problem. The customer is obviously not having any of it and thinks it is my responsibility. Anybody else had this issue before and what was the resolution?
Now you know what a anhydrate floor looks like you won't have this problem again! Do you have it in writing him telling you it was a sand cement? Could be tricky if not. Customers also tell you their screed is bone dry but we all know they haven't done a test so..... Sent from my iPhone using Tapatalk
Unfortunately it is your responsibility to know what your dealing with before your carry out any work.
It didn't look an anhydrite screed though. It was only a small domestic kitchen so nothing in writing.
Hemihydrates look very similar to sand and cement tbf, but they still have a much smoother finish than sand cement. Anhydrate is usually much lighter. Sent from my iPhone using Tapatalk
